5. Outdoorsy says it the best and safest RV rental site but I'm starting to rethink this all together. Renting our RV through Outdoorsy has been a wonderful, safe experience. Thanks for everything.-JOHN&BEV. I don't receive many insta-matches, only 6 in the 2 months I have been on outdoorsy. However, I've had some difficulty with the new bank connection features. amzn_assoc_default_search_phrase = "RV Accessories"; You can have it parked at an RV place or rent a storage unit when you’re not using it, or have it rented and make a bit of money on the side by listing your motorhome on Outdoorsy. The platform is quite good and the ability to screen renters via the chat features is nice. amzn_assoc_placement = "adunit0"; One in particular is the ambiguous currency for Canadians. I would recommend that anyone who may want to rent their RV or rent one for a trip to use Outdoorsy. Every since the update to app I have had nothing but issues. Outdoorsy makes the whole process very easy. So I am pleased with the bookings, the instamatches have slowed considerably. The website is easy to use and navigate. Now that you have a platform where you can rent out your trailer, why not put it to good use? Moderate – Renters may ask for a cancellation 7 days prior to the pickup date and get refunded 75% of the total costs minus service fees. Outdoorsy users who want to rent their next RV must first put in the city where they live and indicate the dates where you plan on using the motorhome. It’s akin to listings that can be found in popular room and home rental sites such as AirBnB, etc. Most trailer owners aren’t using their mobile homes 365 days a year. You can check what your insurance covers and what you’ll be responsible for when you’re out on the road. There are fields from where they can upload helpful photos, come up with smart or helpful descriptions and list their rental price per night. amzn_assoc_ad_type = "smart"; Cost me $6,000.00. The next time I rented I clearly had a policy no towing and no pets. They make it as difficult as they can…Forgot the owners! I don't receive many insta-matches, only 6 in the 2 months I have been on outdoorsy. I am particularly fond of the texting tool that allows me to communicate with my guests using my normal texting app, yet it stays within Outdoorsy's platform. So I am pleased with the bookings, the instamatches have slowed considerably. Not all listed RVs are pet-friendly. For minor damages that are less than the $1,500 deductible, the renter will have to cover the full payment as charged by Outdoorsy. Each year the travel industry is booming, and sometimes vacationers feel the need to travel in style. Awesome platform! The 20% fees that the renters pay are WAY too high! Take a look at what each one does and how one is different from the others. Their RV sits idle and gathers dust while being parked in the driveway. You can cancel within 14 days on your RV trip but the reservation will be non-refundable. I would say the biggest improvement I have seen and experienced first hand is Customer Support. Thank you for giving us an opportunity to rent our RV! Money transfers and added work are all done by Outdoorsy. I will definitely use outdoorsy again and again! I have been using Outdoorsy for years to run my campervan rental business. I love Outdoorsy!!! I cant even get a weekly update on my unit. Let's stay updated! 1st time Renter cracked windshield put a claim in with outdoorsy, a week later after renter got back security they denied claim. The platform is quite good and the ability to screen renters via the chat features is nice. Great way to rent out your RV while you aren't using it. Thanks for everything.-JOHN&BEV. amzn_assoc_region = "US"; Optional RV setup and delivery is included. The transition to the new financial service has been clunky forcing owners to have to reconnect their bank multiple times. Overall Outdoorsy staff does a good job assisting and getting the answers I need. Called into customer service was told the problem would be fixed and nothing. Renters in the Outdoorsy site are charged a 10% service fee, which is based on total costs of reservation. My unit is still 30 hours away with no end date in sight on when ill get it back. Obviously they do very little testing before deployment of updates and upgrades. They do not scan renters well, I only rented my RV twice. But I have booked 2 trips from those 6. and one is and 8 day booking. amzn_assoc_default_category = "All"; There’s the millennials, the international travelers, weekend warriors, sport fanatics, large families, retired couples, etc. Plus, more and more people are now going out and having outdoor trips to “get away from it all”, i.e., the stresses of modern life and corporate work. amzn_assoc_rows = "1"; Subscribe my Newsletter for new blog posts, tips & new photos. Only the latest review will count in the company's TrustScore. Great customer service. Money transfers and added work are all done by Outdoorsy. For additional information regarding insurance coverage, you may visit the Outdoorsy support. Your support has been acceptable, but you have an IT problem with the website and phone apps. Outdoorsy just does a lot of things "right". I will definitely use outdoorsy again and again! Outdoorsy makes the whole process very easy. Once you’ve booked a particular RV Outdoorsy shows you a list of compatible motorhomes. If your plan is to rent out a 45-ft luxury home on wheels then it’s recommended that you speak with the owner of one and be able to present your commercial driving experience and the appropriate license. The online list is divided into RV class categories such as Class A, B, C, Pop-Ups, Truck and Van Campers, Vintage and Stationary Trailers, Fifth Wheels, Park Models, Travel Trailers and even Tow Trucks too. Outdoorsy allows renters to get a taste of mobile living before they fully commit. 1. But no complaints aside from that. Responds to queries in a timely manner. Calendar is simple to use, as is the rest of the site. I'm not happy with the service that Outdoorsy provides. Wonderful communication, camper left clean and tidy and handoff went smoothly. You get an insurance policy that covers your RV for $1 million. Outdoorsy says it the best and safest RV rental site but I'm starting to rethink this all together. When you do decide to opt in you’ll receive an email with the membership ID and other pertinent details 24 hours before the reservation date. They make it as difficult as they can…Forgot the owners! Put them in the search fields and hit the “enter” button and you’ll be shown a list of compatible trailers that may suit your needs. Outdoorsy renters are liable for any damage to the motorhome once it’s picked up or delivered. And now, even though the payments have been "released" from a renter, the money has yet to show up in my bank account. amzn_assoc_marketplace = "amazon"; Called into customer service was told the problem would be fixed and nothing. You need to evaluate whoever is providing the IT services for the sites and replace them as they are not doing a very good job. For RV damages that are lower than the security deposit then the RV owner can take the amount from the deposit and the rest from the renter. My unit is still 30 hours away with no end date in sight on when ill get it back. Other people want to try out living the RV lifestyle before jumping in and buying their own unit. Outdoorsy generally is quick to respond to an email and helpful when on a chat session. I hope that the situation will be fixed as there are many other platforms that offer the same service with less fees and financial delays. Paperwork is simplified. The good thing about Outdoorsy is that once an offer comes you’ll have the right to refuse it. I am a systems engineer and I would not accept the support you are gettting, They make it as difficult as they can by constantly changing everything Who ever told them this is an improvement needs helpYou get a customer service person and they are no help. You’ll have to go through and submit to a background check to ensure you haven’t violated any DUI or traffic violations. If you’re the proud owner of a motorhome, why not make some extra cash on the side using a peer-to-peer marketplace? Renting in Outdoorsy is relatively simple. Mileage adds to the engine, although you’re paid for it and any extra. amzn_assoc_search_bar = "false"; I cant even get a weekly update on my unit. The claims aspect could be a bit more user friendly. Keep in mind that tax is added on top of these costs. Outdoorsy is a horrible service, great idea but horrible service.
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